As famous on Amazon’s assist boards and on Reddit, the outage prevents Amazon Kindle customers from downloading new and beforehand bought books to their e-readers, however the firm says the problem needs to be resolved. “Yesterday, some Kindle clients encountered a problem that affected their capability to obtain e-books. The problem was rapidly resolved. edge.
Good e-reader reported the problem on Wednesday, noting that Amazon assist’s response on the time stated it was the results of a “server challenge” and that “it would take at the least 48 hours for the e-book to begin downloading once more, however it could be longer.”
In a publish posted at present on Amazon’s assist boards, a employees member advised that people who find themselves nonetheless having points at present ought to maintain down the facility button for 40 seconds to restart their machine and take a look at once more.
Discussion board posts embrace quite a few experiences of Kindles having the ability to obtain solely a ebook’s title and canopy artwork earlier than the progress indicator obtained caught at 1%. The outage additionally seems to have an effect on downloading books from Overdrive to Kindle units utilizing Libby. Nonetheless, downloading books to the Amazon Kindle app for iOS and Android shouldn’t be affected.
Per week in the past, a number of Kindle customers on Reddit reported points with Amazon’s “Ship to Kindle” function, which permits e-books and information to be sideloaded onto the e-reader with out having to plug it into a pc. Some customers obtained error messages telling them “the file couldn’t be transferred resulting from a service error,” whereas different customers within the thread have been nonetheless seeing points with the service earlier this week.
Up to date July 4th: Added Amazon’s assertion and up to date to notice the problem has been resolved.